Privacy Policy

Last updated: 29 August 2026. This policy explains what AuronSMM collects when you use https://auronsmm.com, why we collect it, who we share it with, and what you can ask us to do with it.

1. Who we are

AuronSMM is a social media marketing (SMM) panel operating at https://auronsmm.com. We are the data controller for the information described here. You can reach us at auronsmm@gmail.com or through a support ticket inside the panel.

2. What we collect

Account data — the email address, username and password you enter at sign-up. Passwords are stored as a one-way hash and are never readable by us.
Order data — the service you chose, the quantity, and the public link or username you submit for delivery.
Payment data — the amount, currency, method and transaction reference. We do not receive or store your card number, crypto wallet keys or bank credentials; those stay with the payment provider.
Technical data — IP address, browser type and the time of your visits and logins. This is used for security and fraud prevention.
Support data — the messages you send us in tickets.

3. What we do not collect

We never ask for and never store your social media passwords, two-factor codes, or access to your accounts. Every service we deliver works from a public link only.

4. Why we use it

To create and secure your account and let you sign in.
To place, deliver and track the orders you submit.
To process payments and credit your balance.
To answer support tickets.
To detect fraud, chargeback abuse and automated attacks.
To meet legal and accounting obligations.

We do not sell your data, and we do not use it for advertising profiling.

5. Who we share it with

Service suppliers — to deliver an order we pass on the public link and the quantity. We do not pass on your email, name or payment details.
Payment providers — they receive the transaction data needed to process your payment and apply their own privacy policies to it.
Email delivery provider — used to send verification and notification emails.
Hosting provider — our server infrastructure.
Authorities — only where we are legally required to respond.

6. Cookies

We use cookies that are necessary for the site to work: a session cookie that keeps you signed in, and a preference cookie for your language and currency. We do not use advertising or cross-site tracking cookies. Blocking the necessary cookies will prevent you from signing in.

7. How long we keep it

Account and order records are kept while your account is open and for up to five years afterwards, which is the period we may need them for accounting and dispute resolution. Technical logs are kept for up to 12 months. Support tickets are kept for two years.

8. Security

The site is served over HTTPS. Passwords are hashed. Access to the database is restricted to the application and to administrators. No system is perfectly secure, so please use a unique password and tell us immediately if you suspect your account has been accessed by someone else.

9. Your rights

You can ask us to show you the data we hold about you, correct it, or delete your account and its data. Write to auronsmm@gmail.com from the email address on the account, or open a ticket. We answer within 30 days. Note that we may need to keep certain payment records even after deletion, where the law requires it.

10. Children

The panel is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has created an account, contact us and we will remove it.

11. International transfers

Our servers and some of our providers are located outside your country. Where data is transferred, we rely on the provider's own safeguards and contractual terms.

12. Changes

If this policy changes, the new version appears on this page with a new date at the top. Significant changes are announced inside the panel.

13. Contact

Questions about privacy: auronsmm@gmail.com, or a support ticket in the panel. See also our Terms of Service and Refund Policy.